Privacy Policy

Kids Monsters (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information when you visit our website at springgreen-squirrel-681982.hostingersite.com or contact us about our services.

1. Information We Collect

We may collect the following types of personal information when you use our website or contact us:

• Contact information: name, email address, phone number
• Event information: event date, venue, type, guest count
• Communication data: messages you send us via our contact form, email or WhatsApp
• Technical data: IP address, browser type, and pages visited (via standard server logs)

2. How We Use Your Information

We use the information we collect to:

• Respond to your booking enquiries and provide custom quotes
• Communicate with you about your event
• Improve our website and services
• Comply with legal obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and processing your personal data is your consent (when you submit our contact form) and our legitimate interests in providing our services.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Contact and booking information is typically retained for up to 3 years unless you request deletion.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, correct or delete your personal data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at booking@kidsmonsters.com.

6. Cookies

Our website may use basic browser storage (localStorage) to remember your language preference (English or Spanish). We do not use third-party tracking cookies or advertising cookies. We do not use Google Analytics or similar tracking tools.

7. Third-Party Services

Our website links to third-party platforms including Instagram, Facebook and WhatsApp. When you click these links, you leave our website and your activity is subject to those platforms’ own privacy policies. We are not responsible for the privacy practices of these third-party services.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure or loss. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Mexican Privacy Law (LFPDPPP)

In compliance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares — LFPDPPP), you have the right to access, rectify, cancel or object to (ARCO rights) the processing of your personal data. To exercise these rights, contact us at booking@kidsmonsters.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last updated” date at the top of this page. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: booking@kidsmonsters.com
• WhatsApp: +52 (624) 123-4567
• Location: Cabo San Lucas, Baja California Sur, Mexico